Thank you for choosing Braushy LLC! We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, please carefully read the following refund and return policy to understand the return process and conditions.

  1. Return Period
    You have 30 days from the date you receive the goods to request a return. Requests submitted after this period will not be processed.
  2. Return Conditions
    The goods must be unused, unwashed, and have their original labels and packaging. We will only accept returns of goods that meet these conditions.

Some specific items (such as items showing signs of use, cleaning supplies, etc.) may not be eligible for return.

  1. Requesting a Return
    If you wish to return an item, please follow these steps:
    Send an email stating your order number and the reason for the return.

We will reply to you within 48 hours, providing a return address and further instructions.

  1. Return Shipping Costs
    Return shipping costs are usually borne by the customer unless the goods are defective or incorrectly shipped. If you receive a defective item, please contact us immediately, and we will provide you with prepaid return labels.
  2. Refund Processing

Once we receive your returned item and confirm it meets the return requirements, we will process your refund within 7 business days. The refund will be processed through the original payment method.

  1. Exchange Policy

If you wish to exchange an item, please follow the return steps above to return the item before placing a new order.

  1. Contact Us

For any questions regarding returns or refunds, please feel free to contact us at:

Email: support@braushy.com
Phone: (720) 803-0599
Address: 1548 Manor Way, Brighton, CO 80601, USA

We value your satisfaction and hope to resolve your issue as quickly as possible. Thank you for choosing Braushy LLC, and happy shopping!